Premium Support Program (PSP)

Please login to access your PSP resources.

Hagel's Premium Support Program includes the following:

  • On Demand Webinars and Online Training
  • Topic Specific Video Shorts
  • Application Tips and Notes

Free PSP Live Demo

If you have trouble logging in please email .

If you would like information on how to subscribe to the Hagel Premium Support Plan click here or call Frank Hagel at 877-860-3735 x304.

Hagel & Company Professional Support Options (PSP)

Our goal is for you to receive outstanding support from Hagel & Company for the life time of your software installation. We offer a range of support options to ensure that you get information and assistance when you need it.

Telephone & Email Support


Hagel & Company Consulting
8:00 a.m. - 5:00 p.m. PST
Monday through Friday
253-572-2439 x308
Toll-free 877-860-3735
Charges may apply

Sage Abra SupportPlus
Sage Abra SupportPlus (prepaid)
7:30 a.m. - 8:00 p.m. Eastern M-F
800-829-0170 toll-free

Sage FAS
Sage FAS SupportPlus (prepaid)
7:30 a.m. - 8:00 p.m. Eastern M-F
800-331-8514 toll-free

Sage Timesheet
Sage Timesheet SupportPlus (prepaid)
7:30 a.m. - 8:00 p.m. Eastern M-F
800-477-6763 toll-free

Go to Assist:
To ensure you receive prompt service, please contact one of our consultants at
253-572-2439, then click the button below.

GoToAssist Meeting

TimeCentre
Support (prepaid)
8:30 a.m. - 5:00 p.m. Mountain M-F
303-444-8771 Option 4

Empower Software (Formerly Unitime)
Empower Software Client Support
8:00 a.m. - 5:00 p.m. Mountain M-F
(877) 923-9797 or 720-241-5353


Hagel & Company

Trust your human resources data and your Abra system to the experts.