Customer Support Options and Contacts

Pacific Northwest, Washington, California Sage Abra Support

Our goal is for you to receive outstanding support from Hagel & Company for the life time of your HR software installation. We offer a range of support options to ensure that you get information and assistance when you need it.

Worldwide Web Support

Web support provides you with resource documents and knowledgebases that will help you find solutions to a wide variety of issues. Web support is available 24/7 for your use if you are a SupportPlus subscriber. If your support contract has lapsed please contact Karen Gregerson at 800-248-7755 x302 for assistance in renewing it.

» Sage Software SupportPlus Online - Quality customer support is the hallmark of Sage Software and it begins on day one with Sage Abra SupportPlus. From the moment your membership begins, you're entitled to a unique array of privileges, discounts, and value-added benefits.

The Sage Abra SupportPlus program entitles you to:

• Expert, Toll-Free Phone Support When You Need It
• Tax Updates Delivered Each Quarter
• System Enhancements and Updates Delivered Automatically
• Quick and Convenient Electronic Services
• And more!

» Hagel & Company Application Notes - A collection of instructional documents that address common questions that are asked by customers. These are all in PDF format for easy printing or downloading.

Telephone & Email Support

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